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Privacy Policy

Last Updated: 08.09.2024

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1. INTRODUCTION

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This Privacy Policy outlines how Spanish Nannies Ltd ("we," "us," or "our") collects, uses, maintains, and discloses information from users (each, a "User") of the https://spanishnannies.com website (the "Site").

The term "Company" (referred to as "the Company," "We," "Us," or "Our" in this Privacy Policy) refers to Spanish Nannies Ltd, with a registered office at 128 City Road, London EC1V 2NX, and registered in England and Wales under company number 15919955. For the purposes of GDPR and UK GDPR, Spanish Nannies Ltd is the Data Controller.

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Interpretation y definitions

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Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural and in femenin or masculine form.

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Definitions

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For the purposes of this Privacy Policy:​

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  • Company (referred to as "the Company," "We," "Us," or "Our" in this Privacy Policy) refers to Spanish Nannies Ltd, with a registered office at 128 City Road, London EC1V 2NX.

  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing information about Your browsing activity on that site. Cookies help improve the user experience and site functionality.

  • Country refers to: United Kingdom.

  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.

  • Personal Data is any information relating to an identified or identifiable individual, including but not limited to names, email addresses, and phone numbers.

  • Service refers to the website, accessible from www.spanishnannies.com, and any related services provided by Spanish Nannies Ltd, including nanny placement, recruitment and related support.

  • Service Provider refers to any natural or legal person who processes data on behalf of the Company. This includes third-party entities or individuals employed to facilitate or provide the Service, assist with site operation, or analyse how the Service is used.

  • Usage Data refers to data collected automatically from the Site, such as the pages You visit and the duration of your visit.

  • Site or Website or Web refers to Spanish Nannies, accessible from www.spanishnannies.com.

  • You or User refers to the individual accessing or using the Service, or the company or legal entity on behalf of which the individual is using the Service, as applicable (such as candidates and clients).

  • Client refers to any individual or entity that engages Spanish Nannies Ltd to provide nanny placement services, including but not limited to families or guardians seeking childcare assistance.

  • Candidate refers to any individual applying to be placed as a nanny, tutor, governess, newborn care specialist/maternity nurse. personal assistant through Spanish Nannies Ltd. This includes anyone who submits their personal details, CV, and other application materials for consideration.

  • Registration Form refers to the online or physical form that Clients or Candidates fill out to provide their personal information, preferences, and requirements for the purposes of nanny placement or recruitment services.​

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Personal data​

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We use your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

Spanish Nannies Ltd
Address: 128 City Road, London EC1V 2NX
Website: www.spanishnannies.com
Email: info@spanishnannies.com​

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We are required to provide you with this information under the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK General Data Protection Regulation (UK GDPR) as incorporated into UK law by the Data Protection Act 2018. The UK GDPR and the Data Protection Act 2018 govern the processing of personal data in the United Kingdom following Brexit. Please read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notices we may provide when we collect or process your personal information

 

2. CLIENTS

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2.1. Information We Collect


We collect, store, and use the following categories of personal information about our clients:

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  • Contact Information: First name, last name, title, address, email address, phone number.

  • Service Details: Information about the services you require and any specific preferences.

  • Family Information: Details about your family, nationality, children, interests, preferred type of education / educational method, and language spoken at home.

  • Invoices and Receipts: Issued by us to you.

  • Payment Information: Billing and payment details for our services.

  • Cookies and Automatically Collected Information: Our site uses cookies and tracking technologies to collect data on site usage. You consent to cookies by using our site, but you can manage or delete them via your browser settings.

 

2.2. How We Use Your Information

 

We use the information we collect from our clients to:

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  • Match You with Candidates: Tailoring matches based on your preferences and needs.

  • Communication: Keeping you informed about the nanny placement process, updates, and addressing inquiries.

  • Marketing: Sending promotional content and updates, with an option to opt-out.

  • Legal Compliance: Meeting legal obligations, handling disputes, and managing administrative processes.

  • Personalized Service: Enhancing service quality based on your feedback.

 

2.3. How We Collect Your Information

 

We collect information directly from you through:

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  • Direct Communication: Phone call, email, website, or online forms.

  • Recruitment Process: During our recruitment and placement process.

 

2.4. Data Sharing

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We may share your information with:

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  • Potential Candidates: For recruitment purposes.

  • Regulatory and Accounting Obligations: Including audits by HMRC and other statutory bodies.

 

2.5. Data Security


We implement reasonable technical and organizational measures to protect your data. Despite these efforts, absolute security cannot be guaranteed. In the event of a data breach, we will take appropriate steps to mitigate damage but cannot be held liable for any resulting loss, so any transmission us at the user's own risk.​

 

2.6. Data Retention


We retain personal data for as long as necessary to:

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  • Fulfill the Purpose: To meet the objectives for which it was collected.

  • Legal Obligations: To comply with legal and regulatory requirements.

  • Legitimate Interests: For resolving disputes, enforcing agreements, and ongoing customer service.

 

3. CANDIDATES

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3.1. Information We Collect


We collect, store, and use:

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  • Application Materials: CV and cover letter details, personal preferences, and additional information from interviews.

  • Background Documentation: Including training certificates, first aid certificate, DBS check, ID, passport, driving license, or right to work visa.

  • References: Results from reference checks (reference letter and verbal or written references).

  • Special Categories of Data: Sensitive information such as race, ethnicity, religious beliefs, health, and criminal convictions.

 

3.2. How We Use Your Information


Your data will be used to:

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  • Assess Skills: Matching qualifications to job opportunities.

  • Verification and Background Checks: Including reference and background checks.

  • Communication: Updating you on the recruitment process and potential job opportunities.

  • Legal Compliance: Meeting legal requirements and resolving disputes.

  • Employer Communication: Sharing data with potential employers.

  • Record Keeping: Maintaining records related to our hiring processes.

 

3.3. How We Collect Your Information


Information is collected through:

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  • Direct Submissions: Via our website, website forms,  email, or phone.

  • Referrals: From other candidates or professional contacts.

 

3.4. Data Sharing
 

Your information may be shared with potential employers. Due to the nature of the services provided, including placement opportunities that may be located outside the UK, the EU and the EEE, your data may also be transferred to or accessed from locations outside these regions. By using our services, you consent to such data transfers as necessary to facilitate the provision of the services. 

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3.5. Data Security
 

We take appropriate measures to protect your information and limit access to authorized personnel only.

 

3.6. Data Retention
 

We retain personal data as necessary to:

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  • Fulfill the Purpose: Processing your application and managing recruitment.

  • Legal Obligations: For compliance and record-keeping.

  • Protect Legitimate Interests: Maintaining records for quality control and managing disputes.

 

4. THIRD-PARTY INVOLVEMENT

Third-Party Involvement and Responsibilities
 

We may engage third parties for:

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  • Site Maintenance: To maintain and operate our website.

  • Data Analysis: To improve our services.

  • Search Results and Links: Providing relevant content.

  • Fulfilling Your Needs: Assisting with service delivery.

 

Third-Party Websites: Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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​Data Processing: Some parts of our site may be operated by a third party. We are not responsible for their content or privacy practices. While we strive to ensure GDPR compliance by third parties, we cannot guarantee data security when handled by external parties.

 

5. DATA PROTECTION PRINCIPLES

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We adhere to the following data protection principles:

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  • Fair and Lawful Processing: Data is processed fairly and lawfully.

  • Purpose Limitation: Data is collected for specific, legitimate purposes and not used for incompatible purposes.

  • Data Minimization: Only necessary data is collected.

  • Accuracy: Data is kept accurate and up-to-date.

  • Storage Limitation: Data is not kept longer than necessary.

  • Rights Compliance: Data processing respects your rights under GDPR.

  • Security Measures: Appropriate measures are in place to protect data.

 

6. RIGHTS OF DATA SUBJECTS

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Under GDPR and UK GDPR, you have the following rights:

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  • Access: Request a copy of your data.

  • Correction: Request updates to inaccurate data.

  • Erasure: Request deletion of data when not legally required.

  • Restriction: Request restrictions on data processing.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Data Portability: Request transfer of data to another organization.

 

To exercise these rights, contact us at info@spanishnannies.com with "GDPR Requests" in the subject line.

 

7. RIGHT TO WITHDRAW CONSENT

 

If you have consented to data processing, you may withdraw consent at any time. To do so, contact us at info@spanishnannies.com with "GDPR Requests" in the subject line. We will cease processing and, subject to our

retention policy, dispose of your data.

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